Veteran’s Day 2019: 3 Lessons I Learned in The Navy
On this Veteran’s Day week, I thought I’d do some reflecting on things I learned during my 15-year Navy experience that might be of interest…
Category: Boss
Are Your “Before and After” Standards Accurate?
I always find it amusing to watch TV commercials for anti-aging drugs and procedures. There is always the obligatory “before and after” pictures. The “before”…
Management: The Ultimate Customer Service Job
Recently, I spoke with an individual who was considering a role as a supervisor. His only hesitation was that he said he really enjoyed customer…
Credibility: Your Key to Success
My wife has a dilemma. Her favorite personal trainer at the gym she belongs to is leaving the area next month. Even though she doesn’t…
Happy Boss’s Day 2019
The BOSS: Merriam-Webster defines them as “a person who exercises control or authority – one who directs or supervises workers.” Love them or hate them,…